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All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:In what cases can I visit the Urgent Care?

A:
Hello, Plans are designed to cover any new illness or injuries that were to occur after the effective date of the policy. No travel medical plans will cover preventative care, or routine maintenance. If you have any questions, please feel free to contact us. Thank you, Insubuy / GF customer service agent. 866-467-8289
{{currentOrigin}}/answers/visitors-health-insurance/in-what-cases-can-i-visit-the-urgent-care-64586/

Q:Would like to know which hospital cover the dermatologist visit

A:
Hello Thank you for contacting Insubuy. Your plan is a fixed coverage plan and you can go to any health care providers. but the plan will pay a fixed amount according to the schedule benefits. Please check your plan benefits. And Plans are designed to cover any new illness or injuries that were to occur after the effective date of the policy. No travel medical plans will cover preventative care, or routine maintenance. If you have any questions, please reach us at 866-467-8289. Thank you, Insubuy / GF Customer service specialist. 866-467-8289
{{currentOrigin}}/answers/travel-insurance/would-like-to-know-which-hospital-cover-the-dermatologist-visit-14450/

Q:A friend of mine recommended your company for supplemental J visa insurance (evacuation/repatriation) but the quote I got do not match with what he told me. Could you please check the information? I need to include three J-2 holders as weel, all under 60 y old (ages: me 45, spouse 37, kids 11 and 9)

A:
If you are looking for a plan with only Evacuation and repatriation we advise on the Atlas med evac. Atlas med Evac: /medical-evacuation-and-repatriation-insurance/
{{currentOrigin}}/answers/exchange-visitors-health-insurance/a-friend-of-mine-recommended-your-company-for-supplemental-j-visa-insurance-25516/

Q:Hello - I am trying to obtain travel medical insurance for a D2 Visa for Portugal. If my visa is denied, can I cancel my policy and get a full refund? Also, if my travel dates change, can I adjust the dates of my insurance? To confirm, if I sign up for the Schengen visa travel medical insurance, it will meet the requirements of my long stay visa?

A:
All of the plans from our schengen visa seccion are completely refundable before the start date and offer flexibility with the start date in case your dates change.
{{currentOrigin}}/answers/international-travel-health-insurance/-if-my-visa-is-denied-can-i-cancel-my-policy-and-get-a-full-refund--also-if-my-travel-dates-change-54389/

Q:Need eye specialist

A:
If you have a plan with us we advise you call the phone number on your ID card to get refered to someone. If you do not have a plan and already need attention for it. it unfortunately would not cover for a pre-existing condition.
{{currentOrigin}}/answers/visitors-health-insurance/need-eye-specialist-61026/

Q:We're a boat crew here in Miami, and we'll be here for about six months. We're all European, but we want insurance for the duration of our stay. There are eight of us.

A:
You can take a group plan for your stay here in the US and abroad. Group plans: /group-travel-medical-insurance/
{{currentOrigin}}/answers/group-travel-health-insurance/were-a-boat-crew-here-in-miami-and-well-be-here-for-about-six-months-46122/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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